🔒 Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use TezBots.

Last updated: 11/12/2025

📋 Quick Summary

We collect information to provide our WhatsApp AI bot services and automated email notifications, protect your data with industry-standard security, and never sell your personal information to third parties. You have full control over your data and can request access, correction, or deletion at any time.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Account Information:

Name, email address, username, and password

Usage Data:

Information about how you use our service, including bots created, features used, and interaction patterns

Device Information:

IP address, browser type, operating system, and device identifiers

Cookies and Tracking:

We use cookies and similar technologies to enhance your experience

Gmail/Email Data:

When you explicitly connect your Google account, TezBots uses your Gmail to send automated emails on your behalf as part of your bot workflows (such as welcome emails, follow-ups, notifications, or summaries to your customers). We do not access, read, or store any of your emails. This permission is only used after explicit authorization and can be revoked anytime.

2. How We Use Your Information

  • To provide, maintain, and improve our WhatsApp AI bot generation services and customer support automation
  • To enable your bot to send automated emails on your behalf (such as welcome emails, follow-ups, notifications, or summaries) via your connected Gmail account
  • To process your requests and transactions
  • To send you technical notices, updates, and support messages
  • To respond to your comments and questions
  • To analyze usage patterns and improve our algorithms
  • To detect, prevent, and address technical issues and security threats

3. Gmail API Usage and Data Protection

TezBots allows users to automate communication flows across channels, including WhatsApp and email. This Gmail scope is used only after you explicitly connect your Google account to authorize the bot to send emails on your behalf.

  • Explicit Authorization: Gmail access is only enabled after you explicitly connect your Google account through our platform.
  • Limited Scope - Send Only: We only request permission to send emails from your Gmail account. We do not access, read, modify, or delete any of your existing emails.
  • Specific Use Case: The bot uses your authorized Gmail account to send automated messages such as welcome emails, notifications, follow-ups, or summaries to your customers as part of your bot workflows.
  • No Email Access or Storage: TezBots does not access, read, or store any user emails. The permission is limited to sending messages only.
  • User Control: You can revoke Gmail access at any time from your Google Account settings.
  • Google API Services User Data Policy: Our use of information received from Gmail APIs adheres to Google API Services User Data Policy, including the Limited Use requirements.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Service Providers:

We may share information with trusted third-party service providers who assist us in operating our platform, including hosting, analytics, and customer support services

Payment Processors:

Payment information is processed by third-party payment processors including Razorpay and other secure payment gateways. We do not store complete payment card details on our servers

Legal Requirements:

We may disclose information if required by law or to protect our rights and safety

Business Transfers:

In the event of a merger or acquisition, your information may be transferred

5. Data Security

  • We implement appropriate technical and organizational measures to protect your personal information
  • All data transmission is encrypted using industry-standard SSL/TLS protocols
  • We regularly monitor our systems for vulnerabilities

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify or update your personal information
  • Request deletion of your personal data
  • Object to processing of your personal information
  • Request restriction of processing your personal data
  • Data portability - receive your data in a structured format

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@tezbots.live
Website: https://tezbots.live/compliance/contact